Digital Pre-Registration
Register for your upcoming appointment on your own mobile device
St. John’s Health now offers digital pre-registration for new and existing patients. Save time at upcoming appointments by registering online, on your own time, via a link sent to patients in an email or a text message.
Patients should look for a message from Phreesia, our partner in mobile registration, a few days before their scheduled appointment.
About Phreesia
We are excited to partner with Phreesia to provide a more convenient registration
experience for our patients. We understand you may have questions—and
we have answers! If your question is not answered here, feel free to reach
out to our office.
What is Phreesia?
Phreesia is a software company that automates the patient registration process and other administrative functions for healthcare organizations like ours. Phreesia allows you to register for your appointments online, rather than by filling out paperwork in the waiting room.
Why is my provider’s office using Phreesia?
We’re partnering with Phreesia to save you time when arriving for your visit and to ensure that your health records will always be up to date. With Phreesia, we can improve your experience and provide care more efficiently.
Is the Phreesia system secure?
Yes. Phreesia provides industry-leading privacy and security for our patients’ data.
Do we need to use the new system for every appointment?
Yes. However, keep in mind that after your first time using Phreesia, the system will save some information you enter, such as your street address and insurance information. That way, in the future, you’ll spend less time registering.
Do I need to download an app to do mobile check-in?
Nope! There is no app to download or login information to remember. To preregister for an appointment using Phreesia, you’ll simply click the link we’ll send you via email or text message.
Can I complete the forms in a language other than English?
Yes! Mobile registration is available in 20 different languages. You can choose your preferred language when you begin check-in.
What happens if I can’t finish my registration before the appointment?
That’s okay! If you didn’t complete registration before the visit, just let us know. We’ll be happy to send you a new link. And don’t worry—Phreesia saves information you entered previously, so you can pick up where you left off.